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TutAI

Legal

Privacy Policy

Last updated: February 2026

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication credentials.

Usage Data

We collect information about how you use the Service, including messages sent, features used, and session duration.

Device Information

We collect basic device information such as browser type, operating system, and screen size for optimisation purposes.

2. How We Use Your Information

  • To provide, maintain, and improve the Service
  • To personalise your learning experience
  • To process payments and manage subscriptions
  • To communicate with you about the Service
  • To detect, prevent, and address technical issues

3. AI Conversations

Your conversations with TutAI are stored to maintain conversation history and improve the Service. We do not use your conversations to train AI models without your explicit consent. You can delete your conversation history at any time.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • AI model providers (anonymised queries only, no personal data)
  • Payment processors for billing
  • Service providers who help us operate the platform
  • Law enforcement when required by law

5. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

You have the right to:

  • Access your personal data
  • Export your data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

7. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.

8. Children's Privacy

TutAI is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

10. Contact

For privacy-related questions, contact our Data Protection Officer at [email protected].